Salary Range: $55,000.00 To $59,000.00 AnnuallyWho Are We?Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 28 stores across North America to-date and more to come!We are thrilled to announce the opening of our new store at Yonge-Eglinton Centre, and we are looking for enthusiastic applicants to join our team as a Store Manager.About the RoleAs a Store Manager, you will lead the team to provide top tier customer service with outstanding product knowledge to all clients and maximize sales. Including but not limited to...Oversee daily store operations by scheduling shifts, assigning duties, organizing meetings, and managing team calendarsLead team to drive sales and meet targets by ensuring exceptional in-store customer experience, all while adhering to company standards and best practicesDevelop, implement, and execute marketing strategies designed to enhance sales and overall performanceDesign and enforce systems, policies, procedures, and standards to ensure operational consistency and efficiencyAnalyze market research and trends to assess consumer demand, forecast potential sales volumes, and the impact of competitors' activities on sales, providing insights for head office reportingDocument sales and revenue for head office reportingMonitor and enhance the store's customer service standards and staff performance, promptly address customer complaints, and elevate issues to higher management when necessary to ensure customer satisfactionManage the recruitment and onboarding of new hires by conducting interviews and providing on-site trainingMotivate and engage staff to uphold high morale and deliver exceptional customer service,



fostering a positive and productive store environmentEnsure accurate stock management by monitoring inventory levels, minimizing discrepancies, and optimizing product availabilitySource and liaise with head office and suppliers, monitor budgets effectively, and oversee weekly product restocking to ensure optimal inventory levelsSupport with store opening and setupPerform additional duties as assignedWhat We're Looking ForCandidates must possess a Bachelor's degree in Business, Retail Management, or a related fieldA strong track record with 5 years of retail experience, including at least 2 years in a store management positionPassionate about the Asian beauty industry, dedicated to continuous learning, sharing expertise, and staying up to date with the latest products and trends to lead staff and enhance the customer experienceSkilled in effective communication and building solid interpersonal relationshipsDemonstrated strong leadership and store operation capabilitiesProven problem-solving skills and ability to handle customer complaints effectivelyAbility to work in a fast-paced and dynamic retail environmentAbility to analyze sales reports, market trends, and customer behaviorExperience in inventory management and stock controlFamiliar with retail operations, including sales, merchandising, and customer serviceProficient in budgeting, financial reporting, and cost control for head office oversightAdept at developing and implementing strategies to drive sales and enhance performanceAble to lift up to 30lbs.Vacancy type: NEWKiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.

📌 Store Manager (Toronto)
🏢 Kiokii
📍 Toronto