Join the Recreation Department as a Guest Experience Representative in Grande Prairie. Focus on enhancing guest engagement and service while promoting membership offerings and facility access.
This role is essential for ensuring that all guests feel welcomed and informed during their visits. Applicants should have a strong background in customer service and the ability to maintain composure in high-pressure situations. Your main goal will be to actively engage with guests and ensure their needs are met through personalized service.
Key Responsibilities:
• Personalize guest interactions for an exceptional experience
• Process memberships and payments with accuracy
• Adhere to department safety guidelines and procedures




• Accurately complete registrations and sales transactions
• Address guest concerns empathetically and effectively
Requirements:
• 2 years’ experience in a customer-facing role
• Strong skills in cash handling and reconciliation
• Willingness to work rotational schedules, including weekends
• Fluency in English is required; additional languages are a plus
• Maintain a skilled and approachable appearance
Your skills in customer service and teamwork will enhance the guest experience at the Recreation Department of Grande Prairie.
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📌 Customer-Focused Guest Experience Role (Grande Prairie)
🏢 Startdate
📍 Grande Prairie