General Job Description
Reporting to the Vice President, Quality Assurance, the incumbent is responsible for the operational management of the Quality Management System (QMS) and quality assurance activities.
The role acts as a key quality reference for operations and ensures the rigorous application of standards, customer requirements, and applicable regulations. The incumbent actively contributes to continuous improvement initiatives and maintains a high level of compliance while supporting teams in achieving quality, cost, and delivery objectives.
Key Responsibilities
Manage, engage, and develop the team under their supervision
Define, implement, and maintain the Quality Management System
Ensure compliance with applicable standards (e.g., AS9100, ISO 9001)
Oversee and maintain quality documentation
Promote a quality-driven culture across all levels of the organization
Oversee the management of non-conformances, deviations, and corrective actions
Implement prevention and continuous improvement strategies
Analyze quality system performance and recommend improvement actions
Lead internal audits
Act as a quality reference for operational teams and internal stakeholders
Advise managers on best practices in quality assurance and regulatory compliance




Develop and monitor quality performance indicators (KPIs) to support decision-making
Collaborate with operations, engineering, production, and supply chain teams to optimize processes
Lead internal, customer, and regulatory audits, including associated action plans
Ensure compliance with established procedures
Perform any other related duties
Job Requirements
Education & Experience
Degree in Engineering, Quality Management, or a related field
Minimum of 10 years of experience in quality assurance (aerospace experience is an asset) and 5 to 10 years in a management role
Technical Skills
Strong knowledge of quality standards (AS9100, NADCAP, ISO 9001), Canadian Aviation Regulations, Human Factors, WHMIS, SMS, etc.
Positive understanding of manufacturing and special processes
Strong skills in management, data analysis, and IT tools
Excellent command of French (spoken and written) and advanced proficiency in English (spoken and written), required to communicate regularly with clients and suppliers outside Quebec
Soft Skills
Strong organizational skills and ability to meet deadlines
Ability to manage stress and work under pressure
Demonstrates leadership and professionalism
Strong analytical and problem-solving skills


📌 Quality Assurance Director (Quebec City)
🏢 Confidential
📍 Quebec City