Become an Application Support Specialist with Tolko in Vernon, British Columbia. This role combines technical acumen and customer service excellence to support key business areas including Sales and Logistics.
At Tolko, you will engage with diverse teams and ensure the smooth operation of applications crucial to Sales, Marketing, and Logistics. This position requires a minimum of three years of experience in system support, a strong understanding of ITIL procedures, and expertise in solving technical issues. You'll also assist in the development of support processes and documentation.
Key Responsibilities:
• Manage incidents using Dynamics AX and JD Edwards
• Coordinate support efforts across various departments




• Provide desktop assistance and training as needed
• Document and track service requests effectively
• Implement process improvement initiatives
Requirements:
• Minimum 3 years experience in application support
• Strong understanding of ITIL and business operations
• Excellent communication and problem-solving skills
• Experience with Microsoft Dynamics 365 preferred
• Commitment to maintaining confidentiality of sensitive data
Be part of Tolko's creative culture and make impactful contributions in Vernon.
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📌 Dynamic Support Specialist at Tolko (Vernon)
🏢 Tolko Industries
📍 Vernon