Elevate customer experiences with Softchoice as a Microsoft Program Enablement Manager. This role emphasizes collaboration and delivery in IT solutions within the Microsoft Customer Immersion Experience framework.
At Softchoice, part of World Wide Technology, you'll drive program enablement over at least three years of experience in Microsoft technology. As a key member of program management, you will coordinate engagements and ensure smooth transitions to solution architects, enhancing customer satisfaction through effective governance.
Key Responsibilities:
• Follow CIE standard operating procedures through delivery
• Manage train-the-trainer enablement schedules
• Monitor CIE delivery schedules and follow-ups




• Report on program performance and identify risks
• Maintain centralized repositories for CIE materials
Requirements:
• Minimum 3 years in Microsoft technology program management
• Strong knowledge of Customer Immersion Experience
• Proven experience coordinating multi-team programs
• Excellent organizational and communication skills
• Team-oriented experience with Technical Architects
Enhance customer enablement and foster innovation at Softchoice, contributing critical support for Microsoft's premier solutions.
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📌 Microsoft Program Enablement Manager (Ottawa)
🏢 Softchoice
📍 Ottawa