Become a key player at Tusket Ford as a Full time BDC/Appointment Coordinator.

Your role focuses on enhancing the customer service experience during service appointments. The BDC/Appointment Coordinator works closely with customers to ensure satisfaction throughout their service journey. This position involves answering phone calls, booking appointments, and sending out reminders. You will also manage customer records, assist with Ford Rewards, and handle payments, ensuring all transactions are accurate and effective. Key Responsibilities:
Handle service department phone inquiries and redirect effectively
Schedule service appointments and dispatch reminder communications
Follow up with customers and update their records promptly
Manage loaner vehicles and process payments
Review service invoices for error correction Requirements:
Robust knowledge of the automotive sector is required
Excellent communication and interpersonal skills
Detail-oriented with a solid work ethic
Positive attitude and commitment to customer satisfaction
Ability to step in at the service advisor desk if needed Utilize your automotive knowledge and customer service skills at Tusket Ford for a fulfilling role.

📌 Tusket Ford Bdc/service Appointment Coordinator
🏢 Tusket Sales u0026 Service
📍 Tusket