Become a Tier 2 Desktop Support Technician at Teck’s Vancouver location. This hybrid role allows you to deliver exceptional support for various technologies. Reporting to the Team Lead of End User Computing, you will play a key role in supporting internal tech for staff in a vibrant corporate setting.

Your responsibilities include both face-to-face and remote support, ensuring a smooth operation across multiple platforms. Engage with business partners to understand their IT needs and deliver effective solutions while adhering to safety and operational standards. Key Responsibilities:
Maintain and support multi-platform settings effectively
Respond to tickets and support requests promptly
Train users on software and hardware operations
Collaborate with IT teams to resolve complex issues
Document tech support interactions in the ticketing system Requirements:
5+ years of Tier 2 support experience
Knowledge of Mac OS and Microsoft ecosystems
Solid troubleshooting and problem-solving abilities
Familiarity with ticketing systems like ServiceNow
Understanding of networking and remote support tools Leverage your technical skills at Teck in the beautiful city of Vancouver to make a real impact.

📌 Tier 2 Desktop Support Technician At Teck Vancouver
🏢 Careermine
📍 Vancouver