West Coast Floral is seeking an enthusiastic and organized individual to join our sales team. West Coast Floral is a family-run business with a strong team that prides itself on staying at the forefront of industry trends while providing a high level of customer service. Our sales team works with a wide range of customers, from small florists and garden centres to some of the largest grocery retailers. Key Responsibilities
Provide customer service and general administrative support to the sales team Respond to customer emails and inquiries in a timely and professional manner Process orders and perform accurate data entry
Assist with customer accounts and order-related requests Maintain accurate sales and customer information Provide support to the Key Account Manager and sales team as required Communicate with customers and internal departments to help ensure orders and requests are handled efficiently
Qualifications
Previous experience in sales or customer service-related role Robust Microsoft Excel skills Experience with Microsoft Access is an asset Enjoys working in a team workplace Strong customer service skills and a customer-first mentality Excellent time management and problem-solving skills Strong verbal and written communication skills exceptional attention to detail and accuracy Experience within the horticulture industry is an asset Education
Diploma or bachelor's degree in business administration is preferred Hours
Full time, 40 hours per week; Monday - Friday 8:00am - 4:30pm Compensation