Become a Bilingual Customer Service Agent in Mississauga and support customers through a flexible hybrid model. Leverage your French and English skills in managing customer orders and inquiries effectively. This full time, permanent prospect allows you to work with a well-established company specializing in industrial tools since the 1950s.
Solid candidates will have a minimum of three years' experience in order management and excellent customer service skills to meet varied customer needs. Key Responsibilities:
Answer incoming calls regarding customer parts and machines
Manage and process customer orders accurately
Resolve customer issues with professionalism and tact
Collaborate with a team to enhance service delivery
Maintain records of customer interactions and transactions Requirements:
3 years or more in an order management role
Must be bilingual in English and French
Proven troubleshooting and customer focus
Familiarity with MS Office and Lotus Notes
Excellent communication and interpersonal skills Utilize your exceptional bilingual abilities to enhance the customer experience in Mississauga.