Step into a fulfilling career with Federated Insurance as a Hybrid Client Service Representative, ensuring top-quality support and customer satisfaction. In this energetic role at Federated, you'll be central to managing client interactions and supporting sales team members in a quick-paced office. With a focus on detail and explicit communication, you are empowered to provide solutions and uphold exceptional service standards for all clients. Key Responsibilities:
Directly manage high volumes of client requests
Provide critical assistance to team members
Facilitate smooth communication between departments
Ensure quality service in every customer interaction
Respond swiftly to client inquiries and needs Requirements:
2 years of customer service experience required
Post-secondary education in relevant fields
Must have an active OTL or RIBO
Proficient in Microsoft Office
Strong communication skills and team-oriented mindset Make an impact at Federated by delivering outstanding client experiences and support.