Become a Ticketing Specialist with Explore Edmonton, providing excellent service and sales support for our events.

Your role will focus on customer inquiries and ticket management. As part of the Ticketing & Audience Development team, you will be responsible for daily ticketing operations and enhancing customer experience at Edmonton's premier venues. You will handle inquiries, troubleshoot issues, and ensure accurate data management related to ticket sales, maximally enriching the visitor experience. Key Responsibilities:
Assist guests with ticket inquiries and service issues
Handle routine ticket order and account requests
Support event ticketing operations and fulfillment
Maintain sales tracking and customer databases
Prepare essential reports and manage operational procedures Requirements:
Robust interpersonal and customer service skills
Familiarity with ticketing systems or CRM tools
Proficiency in Microsoft Excel and data management
Ability to organize and prioritize multiple tasks
Excellent judgment and confidentiality Contribute to Explore Edmonton’s mission, fostering memorable experiences for visitors and enhancing the city’s appeal.

📌 Explore Edmonton Ticketing Specialist Position
🏢 Edmonton EXPO Centre
📍 Edmonton