Join Mackenzie Health as a Patient Access Representative specializing in diagnostic imaging. This role involves managing referrals and ensuring patient-centered care through operational excellence. You will facilitate access to diagnostic imaging services by processing referrals accurately and efficiently. This position is pivotal in collaborating with providers and stakeholders to navigate the referral pathways, ultimately enhancing patient satisfaction and care quality.
Your role will focus on data integrity and quality improvement initiatives. Key Responsibilities:
Receive and validate diagnostic imaging referrals from various sources
Ensure accuracy in patient data and referral documentation
Route referrals based on established criteria, maximizing efficiency
Conduct quality assurance on referral compliance and standards
Report trends and issues for continuous process improvement Requirements:
Graduate-level education in Medical Office Administration or relevant experience
Medical terminology certification is necessary
2 years’ experience with CT/MRI workflows mandatory
2–3 years in healthcare administrative roles preferred
HICA eligibility and commitment to obtain within 6 months Utilize your expertise in access coordination to make a significant impact on patient care at Mackenzie Health.