Elevate client operations at BDO as a Project Manager specializing in ServiceNow. This role is essential for driving successful ITSM and customer service transformations. BDO seeks a Project Manager to join its ServiceNow team, responsible for the complete delivery of transformation projects.
You will lead initiatives that modernize service management and streamline client operations. This team-oriented role involves working with various stakeholders to ensure project goals are met efficiently. Key Responsibilities:
Directive leadership of ServiceNow implementation projects
Develop comprehensive project schedules and budgets
Manage risks, dependencies, and project adjustments
Establish transparency through governance frameworks
Conduct status updates and stakeholder workshops Requirements:
Minimum 5 years in technology or service management project roles
Proficiency in ServiceNow ITSM and CSM systems
Background in Agile methodologies and ITIL best practices
Solid leadership skills in managing project teams
Experience in engaging technical and business stakeholders Drive impactful change for BDO clients by leveraging your expertise in ServiceNow.