Drive strategic priorities as the Member Services Manager at Desjardins, enhancing sales support and client satisfaction. This role demands solid leadership and operational excellence. As a pivotal member of the management team, you will oversee business strategies while ensuring your department meets member needs effectively.

Your responsibilities will include coaching team members, implementing performance-driven plans, and promoting the Desjardins brand within the community. Focused on building long-term relationships, you'll develop talent and streamline service delivery. Key Responsibilities:
Support business strategy planning with management
Ensure high-quality service and business relationships
Implement plans that achieve targeted outcomes
Lead team skill development and engagement initiatives
Foster community ties while upholding cooperative values Requirements:
Bachelor's degree or equivalent experience
Minimum of four years in a related management role
Required knowledge of French
Proven skills in talent management and decision-making
Solid focus on customer satisfaction and engagement Become a key player in managing relations and achieving sales support excellence at Desjardins.

📌 Desjardins Member Services Manager Quebec City
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📍 Quebec City