About Us:

Speedy Transport Group Inc. founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport (SZTG) has grown to be one of Canada's largest privately held carriers.

What Speedy Transport Has to Offer
Yearly salary increases based on performance
Bonus program
RRSP Match
Extended health, dental, and vision care
Life and disability insurance
On-site parking.

Position Summary:

We are seeking an energetic and outgoing individual for the position of a Customer Care Representative at our London terminal.

Hours: Monday to Friday - Day Shift (09:00AM-5:30PM)

Duties & Responsibilities:
Carry out administrative activities associated with manifesting for various loads.
Establish work priorities, processing shipments to brokers, and ensures deadlines are met.
Provide various types of office support such as responding to customer inquiries, maintaining customer accounts, processing applications for service.
Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to customer concerns.
Research and follow up on customer problems and respond to questions.




Obtain information from the customer to perform a requested task.
Tracing and producing P.O.D.'s for customers.
Calling customers to confirm delivery on unsigned bills.
Answering customer pick-up calls.

Qualifications
Knowledge of Customs paperwork considered an asset.
Previous experience within the transportation industry preferred.
Must be proficient with Microsoft Office.
Ability to work and learn in quick-paced environment.
Ability to work effectively, efficiently, and courteously with other staff.
Ability to prioritize and organize work effectively to accommodate a high-volume environment in order to meet deadlines.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Job Types: Full time, Permanent

Pay: $40,000.00 per year

Advantages:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing
RRSP match
Vision care

Experience:
Dispatch: 1 year (required)
Transportation: 1 year (required)

Work Location: In person

📌 Customer Care Representative London (Canada)
🏢 Speedy Transport Group
📍 Canada