Full Time

West Kelowna, BC, Canada

Posted: 27-Apr-26

Summary:
Full time positions available in Canada

Description:
At TimeTrex, we take pride in improving the efficiency of organizations by automating their workforce management. Our products and services play a critical role in our customer’s day-to-day business operations, directly affecting the lives of their most valuable resource, employees. If impacting hundreds of thousands of people every day appeals to you, this is your prospect.

As a highly motivated and passionate Customer Service Representative, you will be responsible to help onboard new customers, answer support inquiries from existing customers and conduct product demonstrations. Each customer brings a unique situation to the table, so every day will be a fresh new challenge.

Above all, our top priority is to delight our customers, they can never be too happy!

Required Key Competencies:
Basic knowledge of employment standard laws, payroll and general accounting principles.
Experience using payroll, HR, or workforce management software platforms.
Excellent written, verbal and listening communication skills.




Solid analytical and problem solving skills.
Self-motivated and able to work independently.
Sharp attention to detail.

Responsibilities:
Answering e-mail and telephone support inquiries.
Onboarding new customers and conducting application orientation.
Conducting live product demonstrations.
Documenting all customer communications.
Assisting in updating and maintaining documentation and FAQs.

What We Offer:
No evening or weekend shifts required.
Competitive salary.
Food/beverages allowance.
Employer paid health and dental benefits.

If you are seeking a fast paced company, are passionate about learning new things and providing exceptional customer service, please apply.

Title:
Customer Service Representative

Level:
Entry

Type:
Employee

Employment Status:
Full Time

Wage Type:
Salary (Annual)

Posted:
27-Apr-26

Branch:
West Kelowna

Location:
West Kelowna, BC, Canada

Company:
TimeTrex Software Inc

📌 Customer Service Representative West Kelowna
🏢 TimeTrex
📍 West Kelowna