Enhance ocean research at RBR in Ottawa as a Technical Support Representative for scientific instruments. Use your scientific knowledge to provide technical assistance to global research partners.
As a Technical Support Representative at RBR, you'll play a vital role in assisting scientists and engineers with troubleshooting and instrument inquiries. Your ability to think critically and work collaboratively will enable you to resolve wide-ranging technical challenges. This role is perfect for those passionate about measurement science and looking to make a significant impact in climate research.
Key Responsibilities:
• Offer responsive technical support across various channels
• Coordinate RMAs for repairs and service




• Improve customer-facing technical resources
• Work alongside teams to document failure reports
• Develop an in-depth understanding of RBR products
Requirements:
• Bachelor’s degree in Science, Engineering, or similar
• Experience in technical support fields
• Proficient communication skills for explaining concepts
• Ability to troubleshoot and analyze scientific instruments
• Organized with strong time management skills
Drive impactful ocean science projects through effective technical support at RBR.
#J-18808-Ljbffr

📌 Technical Support for Scientific Equipment (Ottawa)
🏢 RBR
📍 Ottawa