Step into a Bilingual Customer Service Representative position with Kohl & Frisch Limited in Concord, ON, on a full time hybrid basis. Provide key support in order management and customer resolution during this 12-month contract.
This role empowers you to create solid customer relationships by addressing inquiries and issues while fostering a busy yet professional atmosphere. You will work collaboratively with the team and need to be in-office two days a month for effective teamwork and communication.
Key Responsibilities:
Enter and manage customer orders accurately
Address and resolve customer issues in a timely fashion
Maintain clear communication with customers and team members
Deliver high-quality customer support consistently
Engage in proactive follow-up with clients
Requirements:
High school diploma required
Prior experience in customer service is beneficial
Robust communication and interpersonal skills
Proficient in Microsoft Office
Capability to work independently with a proactive mindset
Advance your career in customer service with Kohl & Frisch Limited while making a difference for our valued customers.
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