Elevate member service at DUCA as a part-time Member Service Representative in Guelph. This role is perfect for individuals who thrive on making an impact through excellent customer interactions.
In this dynamic role at DUCA, you will serve as a trusted Member Service Representative, responsible for creating engaging experiences for all members. This part-time position requires Saturday availability and focuses on identifying member needs while offering tailored solutions. You’ll be a key player in delivering excellent customer service.
Key Responsibilities:
• Deliver top-notch service at branch and via phone
• Foster relationships by assisting in new account openings
• Conduct proactive outreach for service follow-ups




• Manage routine banking transactions efficiently
• Identify financial needs and offer service solutions
Requirements:
• High School Diploma or equivalent needed
• At least two years of customer service experience preferred
• Solid verbal and written communication skills
• Ability to handle cash and complex transactions
• Organizational skills and multitasking ability required
Contribute to DUCA’s mission of delivering excellent service and building member trust in Guelph.
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📌 Customer-Focused Member Service Representative (Guelph)
🏢 CanadianNanny.ca
📍 Guelph