Take the next step in your career as a Collections Agent with National Bank's One Equipment team, where you can make a positive impact on client relationships. This position emphasizes both customer satisfaction and effective collections in a versatile hybrid work setting.

As a Collections Agent, you will engage with customers to resolve inquiries and secure payments. Your skills in negotiation and problem resolution will play a key role in achieving favorable outcomes for both clients and the bank. Join a team that values flexibility and supports your professional growth.

Key Responsibilities:
Engage with customers to address inquiries effectively
Secure payments professionally and promptly
Negotiate solutions to settle disputes amicably




Maintain confidentiality in all client transactions
Evaluate customer files for appropriate follow-up actions

Requirements:
2 years of experience in Financial Services or Collections
Robust accuracy in documentation and detail tracking
Intermediate skills in MS Office Suite
Ability to handle sensitive information with discretion
Knowledge of relevant compliance laws is advantageous

Bring your customer service and negotiation skills to the forefront as a Collections Agent at National Bank, thriving in a supportive and inclusive setting.
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📌 Hybrid Collections Agent Role Winnipeg
🏢 Banque Nationale du Canada
📍 Winnipeg