Vertex is currently accepting applications for one full-time, permanent Dispatcher in Whitecourt, AB. The successful candidate must have experience dispatching fleet to various clients on a day to day basis. Responsibilities include exceptional communication with employees and clients, creating employee and truck schedules, troubleshooting equipment and provide solutions to clients' needs.

CANDIDATE QUALIFICATIONS

- Minimum of two years’ relevant dispatching trucks & employees within one or more of the following industries:oil & gas, pipeline, power transmission, mining, construction and municipal

- Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S; standards
- Valid H2S Alive, First Aid, CSO and Construction Safety Training System (CSTS)

- Valid Class 5 driver’s license (clean 5-year abstract) Class 1 license preferred and considered an asset
- Must successfully complete a pre-employment drug and alcohol testing
- Excellent written, verbal, and interpersonal communication skills an asset
- Advanced computer skills including proficiency within Microsoft Office Suite
- Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various qualified disciplines




- Superior customer service and communication skills (written and verbal)
- Ability to manage a high volume and fast paced workload
- Must be able to make decisions calmly and efficiently in high stress environments
- Must be detail oriented and highly organized

RESPONSIBILITIES

- Setting of schedules for trucks and employees (drivers)
- Communicate efficiently and effectively with drivers regarding all transport matters
- Trouble shoot equipment problems and provide solutions to customers
- Provide customer service to clients
- Review and approve work tickets, driver logs, time sheets and requested days off
- Monitor calls and emails regularly
- Provide support and expert opinion to drivers and management as needed
- Other duties as required by your supervisor and or manager

LOCATION

- This position will be based out of Whitecourt, AB.

ADDITIONAL INFORMATION

- Compensation is commensurate with education and experience
- Excellent health and dental benefit package
- Versatile company culture that is ever expanding and growing

*We would like to thank all applicants for their interest in this position, however only those selected for interviews will be contacted*

#J-18808-Ljbffr

📌 Dispatcher (Whitecourt)
🏢 vertexca
📍 Whitecourt