Lead customer service initiatives at Shoppers Drug Mart as a Front Store Supervisor. Your role emphasizes effective management of cashiers, merchandising, and satisfying community needs.
In this supervisory role, you'll oversee daily customer service operations, including cash handling and staff training at Shoppers Drug Mart. Responsibilities include ensuring compliance with store policies, enhancing customer experiences, and maintaining merchandising standards. You will play a vital part in the overall management of the store setting.
Key Responsibilities:
• Manage cashier and merchandising staff training
• Implement loss prevention standards effectively
• Resolve customer inquiries and complaints promptly




• Ensure proper organization of shelves and displays
• Maintain cleanliness and compliance with safety standards
Requirements:
• Strong decision-making and problem-solving skills
• Computer literacy and efficient time management
• Organized with knowledge of products
• Ability to think independently and manage tasks
• Experience in similar customer service roles
Ensure exceptional service delivery and a strong store image at Shoppers Drug Mart by leveraging your supervisory skills.
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📌 Customer-Focused Front Store Supervisor (Mississippi Mills)
🏢 Shoppers Drug Mart
📍 Mississippi Mills