Job Overview

We are seeking an enthusiastic and engaging Escape Room Game Master to join our team for full time work. This position is at our Southeast Location NOT the Northeast location. This dynamic role involves guiding guests through immersive escape experiences, ensuring they have a fun, memorable, and seamless adventure.

The ideal candidate will possess excellent communication skills, a passion for hospitality, and a knack for creating an exciting environment for all ages. Must have good energy and a fun personality. As a key member of our team, you will be responsible for delivering exceptional guest service while managing the flow of the game experience.

Duties
Welcome guests upon arrival and explain game rules clearly and enthusiastically
Monitor gameplay to ensure safety and adherence to guidelines
Provide hints or assistance when guests request help during the escape experience
Maintain the cleanliness and organization of the escape room areas before and after each session
Handle guest inquiries, reservations, and walk-ins with professionalism and friendliness
Manage cash handling transactions accurately during check-in or merchandise sales
Assist with guest services such as food or beverage orders if applicable




Ensure all safety protocols are followed and report any issues promptly
Engage with guests to create a fun and memorable experience, fostering repeat visits
Other tasks that may come day to day

Experience
Prior experience working with People is preferred but not required
Solid public speaking skills to effectively communicate instructions and engage guests
Background in customer service or guest services to ensure positive interactions
Experience in cash handling is advantageous
Hospitality experience is a plus, demonstrating ability to create welcoming environments
Previous roles involving public interaction or entertainment will be considered an asset

This position offers an exciting chance to be part of a vibrant entertainment venue where guest satisfaction is our top priority. The successful candidate will thrive in a lively environment, possess excellent interpersonal skills, and enjoy creating memorable experiences for diverse audiences. Once again this position is available at our Southeast location ONLY. Pay: $16.50-$18.00 per hour

Expected hours: 30.0 – 40.0 per week

Advantages
On-site parking
Store discount

Language:
English Fluently (required)

Work Location: In person

📌 Escape Room Game Master Calgary
🏢 Game Over Calgary
📍 Calgary