About Us:
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250 + stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is responsible for engaging guests with knowledgeable, professional service in-store while also ensuring orders are delivered safely, accurately, and in a timely manner. Acting as a brand ambassador at every touchpoint, this role supports sales growth, product education, and promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory support.

What Makes Someone Successful in This Role?

You’re interested in learning and growing within the cannabis retail space





You’re adaptable and enjoy a mix of in-store and on-the-road work

You show up consistently and take ownership of your responsibilities

You care about delivering a great guest experience, wherever that happens

Competencies and Requirements

Valid Driver’s License -Full 'G' (ON) or Class 5 (BC, AB, SK, MB)

Clean Driver’s Abstract and Clear Criminal Background Check

Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.

Smartphone with data plan (and comfort using apps/technology)

Strong guest service mindset with excellent communication skills

Reliable, self-motivated, and team-oriented with a positive attitude

Solid attention to detail, organization, and basic math skills

High level of integrity and ability to work independently and as part of a team

Essential Duties and Responsibilities

Deliver exceptional guest service by greeting guests, providing product guidance, and building strong relationships

Support sales through recommendations, promotions, and a strong understanding of products and accessories

Maintain high product knowledge to ensure accurate, compliant guest education

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📌 Retail Sales & Delivery Associate (Ontario)
🏢 Pop's Cannabis
📍 Ontario