Enhance customer experiences at Staples Canada as a Customer Support Specialist. Engage with ServiceOntario systems to provide essential services directly in-store.

In this role, you will act as a key services specialist with a focus on problem-solving and customer satisfaction. Your duties include delivering knowledgeable service, directing customers, and maintaining compliance with privacy standards. Strong communication and attention to detail are crucial for meeting customer needs effectively.

Key Responsibilities:
• Provide consistent and respectful service to all customers
• Clearly communicate details about services, fees, and eligibility
• Warm transfer customers to the appropriate departments




• Maintain brand standards in the ServiceOntario lobby
• Complete activities ensuring lobby readiness and customer satisfaction

Requirements:
• 1-2 years of customer service experience required
• Effective communication across various mediums
• Robust planning and organizational skills
• Attention to detail for transaction accuracy
• Proficiency in Microsoft Office and database programs

Bring your expertise in customer engagement and support to help Staples Canada enhance its service offerings.
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📌 Customer Support Specialist at Staples Canada (Ontario)
🏢 Staples Canada
📍 Ontario