We are looking to fill a permanent position of Warehouse - Team Leader at Onward Hardware in Kitchener, Ontario, a division of Richelieu Hardware Ltd.

Position Overview
The Warehouse Team Leader is responsible of the supervision of all warehouse and packaging employees. He ensures the safeguard of the assets (the installation and the assets inside), ensures that all health and safety regulations are met or exceeded, ensures follow-ups regarding the safety and conduct of all employees, ensures reporting to local management, ensures that staff receive appropriate training to perform their jobs and participates in strategic planning of operations.

More Specifically, Your Main Tasks Will Be To

Day to day operations:

Ensure building is open and operational

Ensure tools are in place so the job can be done – all warehouse equipment, computers, etc

Ensure personnel are in place and properly trained

Monitor flow of orders, credit notes and returns

Ensure receiving is done and stock placed properly on racks

Ensure all KPI’s are achieved

Ensure training programs are in place

Report any concerns to senior warehouse manager

Financial responsibilities include:

Processing of time sheets and payroll

Submission of invoices to head office for processing

Efficient operations of the facility

Liase with head office and management

Staff morale and working conditions

Inspire your team to give our customers the best possible experience each and every time they interact with Onward Hardware.

Ensure we follow all Customers’ and Vendor Guidelines, ensure all warehouse staff is trained on all their requirements.

Direct the Supervisors, Lead hands and warehouse staff including coaching,



supervision, scheduling, development, evaluation, and disciplinary actions.

Ensure Packaging department is provided pack orders in an accurate and timely fashion.

Ensure all goods returned are counted accurately and the paperwork is completed in a timely manner after arriving.

All products must be clearly marked; bin located and laid out in the most efficient way to pick the orders.

Inventory Control-responsible for the accuracy of all incoming and outgoing freight.

Ensure that all daily cycle counts are completed and the inventory adjustments are completed in a timely basis. Work with IC to determine reasons for inventory discrepancies.

Ensure all orders are picked and shipped accurately on a timely basis to meet customers requested delivery date

Ensure Daily cleaning, organizing, and security of the facility and prioritize the warehouse team’s daily activities.

Promote safety with in the workplace and adhere to all WSIB and other government regulations.

Perform all other tasks assigned by his or her immediate supervisor.

Senior warehouse supervisor is 100% responsible for all activities in the warehouse in the absence of the senior warehouse manager.

Requirements

High school diploma

College degree preferred (some accounting knowledge is required)





Minimum of 3+ year experience of warehouse experience

Experience in distribution an asset

Other certified training: Joint Health & Safety Certification / Class 1,2 & 3 forklift certification / St. John’s Ambulance First Aid and CPR training

Computer / Systems knowledges such as Microsoft Office (Word, Excel, Power Point), JDE - AS-400, Warehouse Management System, RF gun, etc.

Creativity and Initiative

Teamwork approach (Team player)

Dedicated and full of energy

Honesty – integrity

Common sense

Concern for personnel and customers

What We Offer

A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.

A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working setting.

Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.

Competitive compensation: We offer competitive base compensation based on the market.

Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.

Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.

Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.

Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

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📌 Warehouse - Team Leader (Ontario)
🏢 Quincaillerie Richelieu Ltée/Richelieu Hardware
📍 Ontario