Job Description
Position Summary
Under the direct supervision of the Manager, Security, this position is responsible for the safety and protection of employees, guests, the facility and company assets at the site level. Ensures adherence to all general orders, policies and procedures while contributing to a safe and welcoming work environment for all employees. Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.

Key Accountabilities

Greets guests and controls access to casino

Monitors, documents and reports internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; prepares electronic statements via a non-gaming record keeping system

Enforces restricted access by unauthorized persons

Observes cashier transactions, slot drops, chip/hopper fills and transfers; escorts cash and cash equivalent movements; may assist in fills, credits, drops and key control

Tags and reports found property; transfers items to Lost and Found

Conducts regular patrols of the facility interior and exterior as directed

Escorts guests and employees as directed

Performs identification checks as required

Refers disputes to the Security Shift Manager

Performs crowd control as directed

Responds to emergency situations as requested; takes steps to rectify problems while minimizing casino liability

May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations

May enroll guests in the Self-Exclusion Program at some locations

Communicates effectively with all appropriate operational departments





Follows GEM customer service standards, connecting with internal and external guests to deliver an exceptional experience to internal and external guests every day

Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, vendors and regulators

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Education And Qualification Requirements

Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!

High School Diploma

Serving It Right, Smart Serve or IGB certification

Must be willing to recertify for Use of Force every 3 years

Occupational First Aid Level 2 an asset

Can understand, speak and write English; fluency in other languages an asset

Previous security experience an asset

Work Workplace Considerations
Regular casino environment, standing and walking for long periods of time, some elements of danger, some exposure to the elements, some exposure to noise, some exposure to verbal or physical abuse, non-traditional work hours

Great Canadian Entertainment is committed to diversity, equity and inclusion. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

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📌 Security Officer (Part-time) - Sydney (Nova Scotia)
🏢 Great Canadian Entertainment
📍 Nova Scotia