Company Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

www.uhn.ca

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Job Description
Union: Non-Union

Number of Vacancies: 1

New or Replacement role: New

Site: Toronto Rehab

Department: Complex Continuing Care & Rehabilitation

Work Model: On-Site

Reports to: Clinical Manager

Salary: $25.56 - $31.05 per hour

Hours: 37.5 hours per week

Shifts: Weekdays; Monday - Friday

Status: Permanent, Full Time

Closing Date: October 2, 2026

Position Summary
The Medical Administrative Assistant II will support three physicians within the department of Physical Medicine & Rehabilitation. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.

Duties
Administrative & Clerical Support





Answer office phone, including triaging urgent patient calls

Schedule time sensitive clinic patients within the Epic system

Calendar & Meeting Coordination

Manage physician calendars including scheduling meetings and appointments

Prepare meeting agendas and take accurate meeting minutes

Clinical & Academic Support

Support academic requirements including physician CV updates, activity reports, and organizing learners/students

Coordinate elective student placements and support onboarding and evaluations for residents and fellows

Finance & Operations

Support billing processes and monthly reconciliation

Submit and track expense reimbursement forms and credit card reconciliations

Support research-related financial activities including onboarding, offboarding, and research grant account setup

Submit internal UHN digital requests, hardware and telephone request forms with appropriate FC and signing authority knowledge

Facility & Resource Coordination

Order and maintain office supply inventory

Assist with conference registration and related logistics

Qualifications

Completion of Secondary School or recognized equivalent

Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent

Two (2) years related administrative support experience

Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required





Experience working with online survey and research database tools such as REDCap is an asset

Previous on-the-job computer/word-processing in a Microsoft Office environment is preferred

Experience working in a health care environment is an asset

Fluency in a second language is considered an asset (e.g., French)

Knowledge of medical terminology is an asset

Excellent organizational and time management skills

Excellent interpersonal, verbal and written communication skills

Able to operate effectively in an interdisciplinary team

Additional Information
Why join UHN?

Competitive offer packages

Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)

Close access to Transit and UHN shuttle service

A adaptable work environment

Opportunities for development and promotions within a large organization

Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

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📌 Administrative Assistant II, Medical (Ontario)
🏢 University Health Network
📍 Ontario