Elevate patient support as a Patient Care Specialist at Shoppers Drug Mart in Mississauga. Engage with patients and physicians while providing essential program services throughout the healthcare journey.

As a crucial team member within Shoppers Specialty Health Network, you will be the primary contact for patients enrolled in support programs. Your role demands 2-3 years of healthcare experience, excellent customer service skills, and familiarity with reimbursement processes. Attention to detail and empathy are vital in ensuring patients receive seamless support during their treatment.

Key Responsibilities:
• Act as the main contact for enrolled patients and doctors
• Conduct welcome calls to introduce support programs




• Provide comprehensive information on program offerings
• Advocate for patients' medication funding and coverage
• Administer financial assessments for assistance

Requirements:
• College Diploma or University degree required
• 2-3 years’ healthcare or pharmaceutical experience
• Customer service or call center experience
• Robust MS Office skills and CRM knowledge
• Bilingualism in French and English preferred

Bring your skills and compassion to Shoppers Drug Mart to enhance patient experiences in Mississauga.
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📌 Patient Care Specialist at Shoppers Drug Mart (Ontario)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Ontario