Lead the Technology Services team at East Coast Credit Union in Nova Scotia, enhancing technology efficiency and security for employees. As a Technology Services Manager, you will oversee operations and implement solutions for improved experiences.This key role reports to the Senior Manager of IT & Innovation, where you will leverage expertise in IT and service delivery. Your responsibilities include team training, service oversight, and relationship management to cultivate a high-performing technology setting within the credit union.Key Responsibilities:
Coach and develop the technology services team
Ensure effective service coverage and scheduling
Manage escalations and third-party vendor performance
Analyze performance metrics to drive improvements
Facilitate self-service capabilities and knowledge managementRequirements:
Bachelor’s Degree in Information Technology
5 years of relevant IT leadership experience
Background in helpdesk or operational roles
Robust analytical and communication abilities
Self-starter with excellent judgment and ethicsMake a significant impact on technology services in a supportive community setting at East Coast Credit Union.#J-18808-Ljbffr

📌 East Coast Credit Union Technology Manager Dartmouth
🏢 RiseMe
📍 Dartmouth