Join Desjardins as a Financial Empowerment Advisor, enhancing member experiences through tailored financial solutions and technology advice. Your role is vital in ensuring client satisfaction.

As a Financial Empowerment Advisor, you will help clients navigate their financial journey by promoting effective products and services. You'll support them in financial transactions while maintaining a keen awareness of their needs. By addressing fraud and ensuring compliance, you will play a crucial role in securing trust and reliability.

Key Responsibilities:
• Guide clients on digital tools for their financial needs
• Strengthen client relationships through personalized service
• Handle fraud cases and resolve transaction issues




• Keep up with the latest financial standards
• Maintain compliance with security and risk management policies

Requirements:
• High school diploma or relevant qualification
• Minimum of three years' experience in a similar role
• Must be fluent in French
• Knowledge of Desjardins' offerings and cooperative philosophy
• Understanding of financial transaction protocols

Create positive member experiences while advising on financial solutions and technological tools at Desjardins.
#J-18808-Ljbffr

📌 Financial Empowerment Advisor at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City