Located in the heart of downtown Toronto, the Metro Toronto Convention Centre (MTCC) is Canada's most successful convention and trade show facility. The MTCC welcomes approximately 1 million visitors each year, hosting a variety of events from meetings and conventions to public shows and galas. The Centre is an economic driver, a proud supporter of our community, and a meeting place where meaningful connections are made. Beyond helping planners create successful events, we believe that "Our People are the Centre." Our talented team is our greatest strength, and we offer a corporate culture that values work-life balance, great benefits, professional development, wellness, and fun.
Want to take a look behind the scenes? Visit our employee Instagram page: @lifeatmtcc
JOB DESCRIPTION We are currently recruiting for a Cleaning Services Supervisor in our Cleaning Services Department. Reporting to the Cleaning Services Manager, the successful candidate will ensure that the building is maintained to highest standard of cleaning that the MTCC has been recognized for throughout its history. If you have a passion for customer service and enjoy working in a high energy and creative work environment then this position is for you. The successful candidate will have strong work ethic and demonstrated ability to foster an engaging team environment.
Cleaning Services Supervisor plays an integral part to the success of the cleaning services team. Encouraging, coaching and teaching staff to complete the assigned tasks up to the MTCC's high standard is of the upmost importance to this role's success.
JOB RESPONSIBILTIES Ensure that the building ismaintainedto highest standard of cleaning




Ensure that the building is completely clean after each shiftincluding booth and equipment cleaning, bulktrashand tape removal
Administer and ensure that company policies and procedures are adhered to, including all health and safety and WHMIS legislation
Administrativeduties which includingscheduling,timesheetsand accident reports
Supervise to guide and instruct for the purpose of performance and use of equipment and supplies.
Inspect buildings daily to ensure cleaning ismaintainedto high standard
Assistingwith department weekly schedule to ensure alignment withtheCollective Bargaining Agreementand operationaldemands
Training and overlooking job responsibilities of current and existing staff
Train staffon Health & Safety procedures
Check Sign In/Out sheets for equipment and ensure accuracy
Track and complete staff shift sign in sheets and ensure accuracy
Inspect andrecord bulk trash amounts for each event for the purpose of billing
Track supply inventory levels and requestadditionalsupplies when needed
Distribute reminders on show floor to increase sales and promote booth cleaning to clients
Provide and complete client order forms on the show floor
In absence of Manager, represent the department
Please note thatthispositionincludesrotated shifts,



nights,weekendsand holidays.On occasion you wouldbe requiredto fill in for the Cleaning Services Manager.
JOB SKILLS & QUALIFICATIONS Strongworking knowledge of power sweepers and scrubbers, plushigh-speedfloor machines
3-5 years of supervisory experiencein a cleaning industry
Previoushousekeeping experience preferably within a large facility isrequired
Work shifts on a rotational basis
Solid computer skills arerequired
Knowledge of Microsoft Word and Excel
Fluency in English isessential, French is an asset
Why Join us? At Metro Toronto Convention Centre, we believe in investing in our people and creating a supportive, engaging workplace. As part of our team,you’llbe part of a collaborative, people-first culture and enjoy a variety of benefits designed to help you grow, succeed, and feel appreciated:
Ongoing Training & Development - Grow your skills and explore current opportunities through learning and cross-training across departments
Employee Recognition Platform - Be recognized and appreciated for your contributions by peers and management
Volunteer Opportunities - Make an impact in the community through company-supported initiatives
Employee Assistance Program (EAP) - Get confidential support for your personal and skilled well-being
Interactive Workshops - Connect, learn, and stay inspired with practical, engaging sessions
October 2, 2026 Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.

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📌 Cleaning Services Supervisor (Ontario)
🏢 Metro Toronto Convention Centre
📍 Ontario