At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed.
We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What started out as a family-owned and operated business all the way back in 1987 has now grown to a group of companies with dealerships with 3 main cities in Northern Alberta.
We believe in building relationships with our customers and getting to know their unique needs. We’re big on communication, keeping our customers and co-workers in the loop every step of the way. And finally, we give a damn. We want our customers to know we care about them and their truck, every step of the way.
Western Star Trucks (North) Ltd. believes in hiring and retaining the best by offering a positive open work environment, Competitive Compensation, Full Benefits including RRSP/TFSA Matching.Opportunities for career development.Fun and inclusive culture!
Competitive Compensation
Full Benefits including RRSP/TFSA Matching
Opportunities for career development
Fun and inclusive culture
Due to continual growth, we are on the search for an experienced Parts Technician who will be responsible for ordering, warehousing, inventory control, price quoting, and sales of parts while providing exceptional customer service!
KEY POSITION FUNCTIONS: Expert understanding of heavy-duty diesel engines, aftertreatment systems, air brake components, and all class 8 truck parts and components
Answer phone calls, emails, and customer requests in a timely and appropriate manner to provide price quotes, sales,



and technical information directly to customers
Provide a high level of service to internal and external customers. Communicate with and support other dealership personnel and departments in a skilled and efficient manner
Responsible for daily processing of orders, back orders and customer communication
Proficiency in reading and understanding wiring schematics, parts diagrams, supplier catalogues, and technical service bulletins
Memory requirement for product codes, part numbers and placement within the warehouse
Pull and fill orders from stock
Notifies parts administrator of out-of-stock parts or shop materials that need immediate attention
Responsible for cores, warranties and new part returns as per department policies and procedures with the support of the department manager
Participate in all training and development programs that are made available and attend all department meetings
Report all safety concerns and incidents to your Supervisor/Manager
Maintain a professional appearance and strong work ethic
Assist in maintaining Elite Support certification
All areas of the department are clean, organized, and safe
Shine maps are relevant and up to date
5S audits are completed monthly
Cultivate a continuous improvement culture
Other duties as required
QUALIFICATION & EXPERIENCE REQUIREMENTS: Ability to work independently and as a team player
Must be sales driven, organized, and self-motivated
3 years of relevant industry experience, Journeyman preferred
Ability to multi-task while working in a fast-paced environment
Ability to work flexible hours to accommodate department demands

#J-18808-Ljbffr

📌 Parts Technician (Alberta)
🏢 Western Star Trucks (North
📍 Alberta