Lead implementation projects at Prophix as a Manager of Professional Services in the Greater Toronto Area. Drive client success through effective team management and delivery oversight.
In this hybrid role, you will manage a team dedicated to delivering Prophix One implementations across North America. Your leadership will focus on project timeline management, quality assurance, and client engagement, directly impacting account retention and expansion. Collaborate closely with internal teams to ensure successful client outcomes and uphold high standards of service delivery.
Key Responsibilities:
• Oversee end-to-end delivery of Prophix One implementations
• Ensure project consistency through status calls and tracking
• Drive quality metrics for client satisfaction and engagement
• Develop and mentor a team of Professional Services consultants
• Build trusted advisor relationships with key stakeholders
Requirements:
• Bachelor’s degree in Finance or related field
• 5+ years in Skilled Services or SaaS delivery
• Experience managing a team for 2+ years
• Proven success in complex software implementations
• Strong communication and project management skills
Bring your project management expertise and talent for developing teams to Prophix’s North America division.
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📌 Professional Services Manager North America (Ontario)
🏢 Prophix
📍 Ontario
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