Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
The Director, Pharmacy Operations Region will oversee the operations of Pharmacies in their respective region. Their role is to coach, develop and train pharmacy teams and actively drive the success of the pharmacy while ensuring a safe and effective pharmacy practice that provides exceptional patient care. The Director, Pharmacy Operations must have a passion for the business, solid operational experience and a desire to make a difference by helping colleagues to develop their skills, build accountability, drive results and provide a positive customer experience.
Primary Responsibilities Act as a liaison facilitating effective collaboration and communication with key stakeholders and ensure that national pharmacy standards and processes are implemented and sustained
Proactively plan weekly store visits and activities based on key business priorities
Partner with Pharmacy Teams to share insights into the competitive landscape (market share, volumes, programs, promotions, pharmacy talent)
Monitor and review weekly projections and store labour management process with Pharmacy Manager to ensure proper allocation of hours and task management




Execute business initiatives and ensure Pharmacies are equipped and prepared to implement, identify any gaps, and reporting back to the program administrator
Build relationships and partner with stakeholders, such as District Managers and Store Managers/Franchisees, to ensure appropriate knowledge and understanding of business initiatives and important pharmacy items
Work closely with the Store Manager/Franchisee/Labour Relations partner when dealing with disciplinary matters or other matters related to unionized colleagues, leveraging Pharmacy Manager to partner with counterparts as appropriate
Collaborate with HR partner to actively build and manage talent, addressing underperforming colleagues, and participating in the recruitment process through interviews and identifying suitable candidates
Support new pharmacy manager training and regularly follows up during the applicable probationary period and thereafter to ensure a successful onboarding
Promote and support the execution of Patient Care Services and follow-up on medication incidents
Investigate, understand, review and identify critical financial metrics such as labour, inventory, growth opportunities, etc.
Maintain budget shrink initiatives, manage returns and credits to suppliers, transmittals, inventory, third party and detailed follow-up of dispensary operations
Ensure compliance with provincial and federal pharmacy regulations as well as standard operating procedures and policies




Strive for continuous improvement in sales and script growth and maintain a thorough understanding of the competitive landscape
Qualifications Bachelor of Science, Pharmacy (or equivalent) required
Active licensure with the College of Pharmacists in BC is a strong asset
3-7 years of progressive, management related experience
Solid understanding of Pharmacy landscape and retail industry
Operational experience, preferably in multi-unit locations
Strong understanding of store processes
Strong interpersonal and people management skills; ability to motivate a team
Demonstrated skills in relationship building and influencing to achieve results
Strong leadership, coaching and mentoring skills required
Strong verbal and written communication skills
Regular travel is required, often requiring overnight stays
Ability to thrive in a rapid paced, challenging and constantly changing work environment
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

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📌 Director, Pharmacy Operations (12 mos contract) (British Columbia)
🏢 Myview
📍 British Columbia