Job Description What is the Opportunity? The Senior Manager, Strategic Transformation & Enterprise Risk Governance is responsible for the execution and continuous improvement of strategic change management, risk and control methodologies, and the establishment of the centralized Enterprise Control Library. This role ensures appropriate identification, assessment, and coverage of Non-Financial Risk categories across the first line of defense while driving enterprise-wide transformation. The Senior Manager will drive standardization, support regulatory compliance, remediate control environment deficiencies, and provide analytical and advisory insights to key stakeholders and all Lines of Defense.
What will you do? Strategic Change Management & Governance (35%) Design and implement change management strategies aligned with business objectives and transformation priorities
Conduct organizational readiness and stakeholder impact analyses to identify capability gaps and resistance points
Develop change communication, training, and adoption programs for current control frameworks and methodologies
Manage change control processes and monitor transformation metrics to ensure successful execution
Build change management capability across business units and all Lines of Defense
Risk and Control Methodology Execution (25%) Lead the execution and refinement of risk identification and control assessment methodologies, ensuring enterprise-wide consistency and rigor
Develop and enhance risk and control documentation, templates, and reporting tools aligned with RBC's Internal Control Management Standard (ICMS)
Identify opportunities for process standardization and best practice adoption across business units
Analyze control adherence to internal policies and external regulatory requirements, ensuring alignment and compliance
Enterprise Control Library Development & Governance (30%) Lead top-down enterprise control development following RBC's Internal Control Management Standard (ICMS) methodology
Proactively identify and understand risks impacting the enterprise within designated risk stripes - operational risk domains.
Create standardized control descriptions using the Standardized Control Description Tool, addressing six key dimensions: When, Who, What, How, Why, and Where
Establish and maintain the centralized Enterprise Control Library in ORMS as the authoritative repository for Key Controls with enterprise-wide applicability
Validate design effectiveness and ensure accurate classification of controls to appropriate risk stripes
Drive remediation of control environment deficiencies identified by regulators, 2LOD, and 3LOD through engagement with Control Owners and stakeholders
Training, Capability Development & Stakeholder Engagement (10%) Design and deliver specialized training sessions and materials on risk, control, and change management topics leveraging data-driven insights
Develop procedure documents and implementation guides for enterprise control adoption
Build risk management and control library capability across business units and all Lines of Defense
Collaborate with Control Owners, 1LOD, 2LOD, 3LOD, and the Enterprise Chief Controls Office to refine controls, validate design effectiveness, and ensure alignment
Communicate risk findings and transformation progress to diverse audiences including senior management and regulators
What do you need to succeed? Must-have Bachelor's degree in Finance, Business Administration, Risk Management, or other related field; extensive experience in risk governance and management within the financial services industry
Experience in risk management, with a focus on risk and control methodologies and non-financial risk categories
Knowledge in developing and executing risk identification and assessment frameworks in a large, complex organization
Advanced understanding of internal and external regulatory requirements and standards
Analytical skills with experience in conducting complex risk analyses and thematic reviews
Proven ability to influence and advise stakeholders and cross-platform teams across all Lines of Defense
Experience supporting regulatory and audit engagements
Change leadership and transformation management capabilities
Strong project management skills with ability to plan, execute, and oversee risk management and change initiatives
Nice-to-have MBA, CRM, FRM, GRC, CIA, or CPA designations
Familiarity with risk management software and tools (ORMS, ICMS), and ability to leverage technology to enhance risk identification and control processes
Training design and development expertise; ability to develop, customize, and implement risk management training programs
Experience establishing or managing centralized control libraries or enterprise governance frameworks
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
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📌 Senior Manager, Strategic Transformation & Enterprise Risk Governance (Ontario)
🏢 RBC
📍 Ontario