Elevate your career as a Senior Technical Analyst with TLC Solutions, tackling advanced technical challenges in a full-time, in-office setting. Lead complex projects and mentor junior staff while resolving intricate issues.

TLC Solutions seeks an experienced Technical Analyst for its Technical Services team. As a senior Tier 3 skilled, you will handle complex technical escalations and collaborate with clients to design effective solutions. Your role will involve troubleshooting advanced issues in infrastructure, cloud, networking, and security while guiding and mentoring other technical team members.

Key Responsibilities:
• Serve as the final escalation point for Tier 3 technical issues
• Troubleshoot complex infrastructure, cloud, and security problems




• Design technical solutions based on client requirements
• Lead complex projects from planning to delivery
• Develop scopes of work for various technical initiatives

Requirements:
• Over 5 years in a senior Tier 3 technical role
• Advanced troubleshooting and problem-solving expertise
• Strong knowledge of Microsoft technologies and cybersecurity
• Experience facilitating technical training and knowledge sharing
• Excellent documentation and communication skills

Bring your expertise in technical problem-solving and project leadership to TLC Solutions and make a real impact.
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📌 Senior Technical Analyst at TLC Solutions (British Columbia)
🏢 tlcsolutions
📍 British Columbia