Job Title: Business Analyst - Senior

Location: Toronto, Ontario

Work Model: Hybrid

Duration: 6 months

Extension: 1 time

Must Haves

Significant experience designing online user experiences for complex digital solutions.

Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.

Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision).

Basic Knowledge in Microsoft Azure cloud platform

Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams

Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker

Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.

Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.

Knowledge and experience in current web usability and accessibility standards (e.WCAG 2.0 WCAG 2.1 Level A & AA) and best practices.

Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture,



graphic design and user-interface design.

Knowledge of Ontario digital government standards - refer to https://www.ontario.ca/page/digital-service-standard.

Solid communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders.

Knowledgeable in design thinking, have a user-centric mindset and attention to detail.

Understand business metrics and able to translate business goals and objectives into digital experiences.

Description / Responsibilities / Skills
Responsibilities/Assignment Deliverables

Work in a hybrid agile cross-functional team environment to provide leadership and guidance in developing, implementing, and evaluating online user experience and content strategies.

Developing product design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, product prioritization and phasing strategies, issues management, quality assessment and transition requirements.

Apply evidence-based, agile approaches such as user analytics, interviews, research and testing to continuously improve design choices.

Ensure that current web usability accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices are adhered to for digital solutions.

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📌 Business Analyst – Senior (Ontario)
🏢 Innosystech
📍 Ontario