Advance your career as a Unit Claims Manager with Intact, leading a hybrid team in Accident Advantages. This role is ideal for those with a background in Accident Benefits ready to elevate their leadership skills.
As a pivotal member of the Dispute Management Team, you will guide adjusters handling LAT disputes, acting as a consultant on complex claims issues. Your leadership will focus on performance management while driving continuous improvement initiatives. With a blend of technical expertise and managerial acumen, you will contribute significantly to business goals and team development.
Key Responsibilities:
• Lead a team of Dispute Management adjusters
• Consult on complex dispute claims and settlement negotiations
• Develop and implement strategic business plans
• Provide coaching and continuous learning opportunities
• Report on KPIs and unit audits for trend analysis
Requirements:
• Minimum 5 years in Accident Benefits claims handling
• 2 years in a leadership role with performance management experience
• University degree or relevant training and experience
• Knowledge of Accident Benefits legislation
• Proficiency in Excel and customer service skills
Your leadership and technical expertise will drive team performance and enhance resolution strategies at Intact.
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📌 Unit Claims Manager - Hybrid Role (Ajax)
🏢 Intactfc
📍 Ajax