Company Description
Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 50 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

Resolve the daily technical issues reported by end users in the company

Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s

Troubleshoot problems with laptops, desktops, and other equipment and perform hardware replacements or upgrades as needed

Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals

Provide training on recent and existing applications as required

Working with the Infrastructure group when required

Create how-to documentation to assist people with various computer tasks

Assist with or lead team initiatives

Physically install and deploy new equipment as required

Be available for flexible hours when required

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📌 PC Technician - Edmonton (Alberta)
🏢 Manitoulin Group of Companies
📍 Alberta