QUALIFICATIONS Education Grade 12 minimum
Background Minimum of three years’ related experience, preferably in the health care industry
Secretarial skills and experience with office procedures required;
Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
Bilingualism in French and English an asset
Personal Requirements Work as part of a team
Capable of adapting to different situations and change
Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.
FUNCTIONS Provide full secretarial support for the General Manager and other department managers;
Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
Observe coming and goings of residents from facility;
Handle payments from residents or family members;
Sort incoming mail for distribution to residents and all departments;
Present a positive image of the residence to the public