Drive innovation as the Senior ServiceNow Manager at Bell, empowering a team to enhance customer experience through cutting-edge technology in a hybrid work setting.This role emphasizes strategic leadership in managing Bell's ServiceNow platform, ensuring excellent delivery across IT Service Management and Telecom Systems. You’ll work closely with business units and technology teams, guiding initiatives that promote seamless customer interactions and operational efficiency while fostering a culture of accountability and high performance.Key Responsibilities:
Oversee ServiceNow platform delivery and evolution
Lead multidisciplinary teams to success
Manage enterprise transformation initiatives from start to finish
Present strategic updates to senior leaders
Establish best practices for platform governanceRequirements:
Bachelor’s degree in relevant discipline
10+ years experience in tech transformation
5+ years in leadership roles
Proficiency in ServiceNow
Exceptional communication and problem-solving skillsJoin Bell to influence significant changes and redefine customer experience through advanced technology.#J-18808-Ljbffr

📌 Senior Servicenow Manager At Bell Toronto
🏢 BCE
📍 Toronto