Overview

We are seeking a knowledgeable and customer-focused Foreign Exchange Tellers to join our agile financial services team. This role involves facilitating currency exchange transactions, providing exceptional customer service, and ensuring accurate cash handling. The ideal candidate will possess strong sales skills, a solid understanding of financial markets, and the ability to upsell services to enhance client satisfaction and revenue. This position offers an exciting opportunity to work in a fast-paced environment.

Key Responsibilities:
Buy and sell foreign currencies
Provide money transfer services
Up-sell and cross-sell currencies and company products
Provide exceptional customer service in a friendly and efficient manner.
Follow all company and security procedures.
Balance the till accurately.
Keep the work area clean and tidy.
Perform other duties as assigned by supervisor and/or manager

Skill Required:
Must be fluent in English
French: Advantageous/Preferred
Counting and adding large numbers in high speed, as well as working with large sums of cash
Operating a computer (e.g. Word, Excel, email).
Verbal and written communication
Customer service
Working as a team
Problem solving
Selling and up-selling of products





We will provide training on the following:
Bank notes
Foreign currencies
Anti-Money Laundering Regulations

The successful candidate will be compensated by hourly wage, performance bonus and commission. Upon successful completion of probation, eligible to enroll in benefits plan, which includes extended health and dental, long term disability, life insurance, vision care, and RRSP matching plan. The successful candidate must be eligible to work in Canada.

We appreciate all applicants for their interest, however, only qualified candidates will be contacted.

Job Type: Full Time/Part-Time Permanent

Schedule: Saturday (10am to 8pm), Sunday to Tuesday (10am to 6pm)

Hourly wage: $18.25 plus commission and bonus

Advantages:
Dental care
Extended health care
In office parking
RRSP match
Vision care

Ability to commute/relocate:
Kelowna, BC V1Y 6H2: reliably commute or plan to relocate before starting work (required)

Experience:
Customer Service: 1 year (required)
High School Diploma (required)

Pay: $18.25 per hour

Benefits:
Dental care
Extended health care
In office parking
RRSP match
Vision care

Work Location: In person

📌 Foreign Exchange Teller Kelowna (Canada)
🏢 ICE CURRENCY SERVICES
📍 Canada