Take your career to recent heights with Corporate Traveller as a Customer Success Manager in Montreal. This full-time role focuses on client retention and data-driven insights to enhance customer experience.

Corporate Traveller, a leader in corporate travel solutions under Flight Centre Travel Group, is seeking a Customer Success Manager to manage a portfolio of clients. You will focus on retention strategies, monitor customer health, and conduct insightful business reviews. Proactively reducing churn and identifying growth opportunities are key aspects of this customer-centric position.

Key Responsibilities:
• Manage customer portfolio to maximize retention
• Drive programme adoption and reduce bookings outside of programmes
• Analyze customer data for strategic recommendations




• Conduct business reviews and achieve customer objectives
• Build relationships across various levels within client organizations

Requirements:
• Bilingual English and French is mandatory
• Minimum 2 years of Customer Success experience
• Proven ability to build stakeholder relationships
• Strong analytical and data skills
• Exceptional communication and organizational skills

Boost client satisfaction and strategize effective solutions as part of Corporate Traveller's innovative team in Montreal.
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📌 Customer Success Manager Corporate Traveller (Quebec City)
🏢 Flight Centre Travel Group Canada
📍 Quebec City