Role Medcan's Laboratory and Clinic Testing team is seeking a qualified and compassionate Phlebotomist for a Full time position.
The ideal candidate will have 2-3 years experience in venipuncture, capillary collection, and specimen handling with knowledge of medical laboratory terminology and will ensure accurate and safe collection and processing of blood and other samples within our clinic and laboratory.
This role is pivotal in delivering a high-quality client experience and supporting clinical operations. Excellent communication and client service is a must to be successful in this role.
Our downtown Toronto clinic is conveniently located at 150 York St.
Accountabilities Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients.
Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements.
Process and prepare samples for testing in compliance with laboratory standards and procedures.
Prioritize and arrange daily activities based on the urgency of sample collection requests, maintaining an organized workflow within the clinic and the laboratory.
Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff.
Utilize effective communication to explain procedures to clients, reassuring them and addressing any concerns to facilitate a smooth and comfortable sample collection process.
Greet and request required information from clients, explain the sample collection process,



and ensure clients have followed necessary test protocol prior to sample collection.
Escorting clients to and from waiting lounges located throughout the clinic.
Document and maintain client and sample information within the LIS.
Participate in ongoing education and professional development to remain current with industry standards.
Monitor the testing add-ons list and prepare send-out samples for external testing as required.
Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement.
Assist in the onboarding and training of new phlebotomists.
Participate in the competency assessments.
Requirements Proof of Professional Liability Insurance (PLI) with MLPAO or CSMLS
Completion of accredited training program in phlebotomy
MLPAO certified and asset
CPR certification
Knowledge of medical and laboratory terminology
Prior experience as a Phlebotomist, preferably in a clinic setting
Superior organization and time management skills
Detail-oriented with a commitment to accuracy and quality in all tasks
Problem solving skills,



including the ability to identify and follow-up on issues
Excellent interpersonal and communication skills (verbal and written) to effectively interact with clients of all ages and backgrounds
Ability to maintain the strictest standards of safety, client privacy and confidentiality
Ability to work efficiently in a fast-paced environment and adapt to varying client needs
Advanced level in Microsoft 365, Teams and Outlook
Position Pay Range $36,374.00 - $50,014.25 CAD annually
Schedule This is a Full-Time position that is scheduled for 8.5-hour shifts during 6:30 am - 7:30 pm Monday through Saturday. This role reports to the Manager, Laboratory Services.
Benefits Medcan's philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.
We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think.
Our enhanced benefits package is just one of the reasons why we continue to be one of Canada's Best Managed Companies!

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📌 Lab Phlebotomist (Ontario)
🏢 MEDCAN
📍 Ontario