Voyago, Transdev Ontario, is hiring an Patient Transfer Lead Hand to fill an existing opening based in our Gormley office, supporting operations across the York region.

Primary Responsibilities
As a Lead Hand you will be responsible for directing and giving instruction to attendants as they perform specific runs. Complete reports per assessment or as directed by Operations Manager/Supervisor. Ensuring all attendants follow proper procedures as outlined by PTS Policies and Procedures Manual. Maintaining proper inventory levels.

Requirements
The ideal candidate will possess the following qualifications that include, but are not limited to, the following:

You have experience within Non-Urgent Patient Transfer industry

You have current Advanced First Aid & CPR Certification and EFR Certification or equivalent

You have excellent, strong proven customer service experience.

You have professional telephone manner

You have exceptional Time and Stress Management skills

You have experience using computers and entering data on computer (keyboard skills)

You have in-depth knowledge of Southwestern and Central Ontario

You have positive organization and communications skills

You have in-depth knowledge of Patient Transfer techniques and procedures

You have previous Management, Supervisory or training experience an asset

You possess a valid G class driver's license

You possess a clean drivers abstract

You possess a clean criminal record search with Vulnerable Sector Check

Shift details: Monday - Friday,



09:00- 17:00 onsite

Benefits
The Perks

We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff

We are an Award Winning company

As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider

We focus on innovation and sustainable environmental initiatives

We support the development, work-life balance and well-being of our employees

We build a supportive corporate culture that encourages diversity and enables our people to flourish

We enable our employees to have a positive social impact by deploying sustainable mobility solutions

We offer our employees opportunities to build their own experience within a local, global Group

We offer an hourly wage of $22.00

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

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📌 Non-Emergency Patient Transfer - Lead Hand - York Region (Ontario)
🏢 Transdev Ontario Manitoba
📍 Ontario