Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages

Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet

Profit-sharing

Flexible group medical and dental

Fitness and Wellness reimbursement

Training and Development allowance

Group RRSP matching

Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!

This is a one-year contract to cover for a parental leave.

Responsibilities

Manage a portfolio of approximately 300+ suites

Supervise and Direct Site Staff (Landscaper, Maintenance, Cleaning, Security and Customer Service associates)

Liaise with HR to fill job vacancies

Conduct final interviews for new site Associates

Complete orientations for new hires on site, orient all staff with occupational health and safety polices, complete forms as necessary.

Conduct required performance reviews, conduct regular meetings with staff as required.

Reward, encourage, and motivate staff.



Manage disciplinary action as required.

Schedule work shifts; approve overtime. Review and verify staff hours worked for payroll.

Ensure quality of building interiors and exteriors. Conduct site visits and inspect suites

Prepare for quarterly quality control inspections

Control Inventory for building operations. Oversee ordering of parts and supplies by site. Ensure site has all supplies to run appropriately. Oversee administration of inventory.

Coordinate advertising as required

Analyze current market conditions and make recommendations accordingly (rental rate, pay scale, etc.)

Ensure appropriate, ongoing building administration. Maintain weekly spreadsheets. Regulate specific and overall site costs. Review building operation checklists and update building statistics on an ongoing basis.

Develop qualified relations with Tenants. Respond in a timely fashion to tenant concerns, questions, etc.

Coordinate default administration.

Update Leaders on an on-going basis. Communicate in a timely fashion through telephone and email.

Conduct Financial Analysis. Monitor spending and revenues. Prepare budgets. Analyze financial statements for buildings. Conduct appropriate market research.





Is responsible to ensure health & safety is an integral part of our daily operations including providing an example for others by always directing and performing work in a safe manner, conducting inspections for unsafe acts and conditions and ensure prompt corrective action, holding regular safety meetings to review safety conditions and general safety policies and participating in the investigation all workplace incidents.

Complete all required administration

Experience And Educational Requirements

Previous leadership experience an asset

Property Management experience an asset

Post-secondary education is required

Technical Requirements

Advanced computer skills; Excel, Word and other Office 365 functions

Ability to learn internal systems

Familiarity with technology is an asset

Non-Technical Requirements

Excellent leadership and motivational skills

Strong commitment to providing excellent customer service to fellow associates

Ability to handle sensitive information and maintain utmost confidentiality at all times

Proven analytical skills

Excellent listening and telephone skills

Effective organizational and planning skills

Ability to work independently and with other associates in a team environment

Ability to multi-task and prioritize (excellent time-management skills)

Demonstrate a positive attitude, enthusiasm and assertiveness

Willingness to complete rotating on-call shift as scheduled

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

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📌 Community Coordinator (One-Year Contract) (Alberta)
🏢 Boardwalk
📍 Alberta