Shape lasting client relationships with GAM Tech as a Client Success Manager in Calgary. You'll ensure technology delivers results while monitoring client satisfaction and retention.

This is a full-time role focused on managing a portfolio of managed services clients. You will handle communication, client onboarding, business reviews, and growth opportunities to foster long-term partnerships. Your proactive approach will be key to maintaining client health and satisfaction throughout all interactions.

Key Responsibilities:
• Act as primary contact for managed services clients
• Lead onboarding and ensure clarity on expectations
• Conduct regular business reviews with client leadership
• Monitor client health and address concerns proactively




• Identify growth opportunities that benefit clients

Requirements:
• 3+ years in customer success or account management
• Experience with renewals and recurring revenue clients
• Robust communication skills in technology discussions
• Excellent organizational abilities for managing a client portfolio
• Familiarity with CRM tools like HubSpot or HaloPSA

Leverage your relationship-building skills and technology understanding to drive success at GAM Tech.
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📌 Client Success Manager at GAM Tech (Alberta)
🏢 GAM Technical Services
📍 Alberta