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Job Title
Program & Department
Royal Victoria Regional Health Centre -> Maternal Child & Youth Program -> Eating Disorders TYA
Regular / Temporary
Temporary
Full / Part Time
Part-Time
Temporary End Date (Anticipated)
30 January 2028
Union
Non Union
Requisition Close Date
02 October 2026
Salary Plan / Job Grade
$31.08 - $36.41 ( NU_03 )
Job Posting Reason
Temporary Backfill
Job Summary & Requirements
The Patient Services Clerk is responsible for data entry, scheduling, phone communication, team support, site and supply oversight and clinic flow within a wide variety of clinics both on site and off site.
Education:
Medical Office Administration Certificate/Diploma or Equivalent Program essential
Experience:
2-3 years clerical experience in an outpatient/clinic setting or equivalent
Experience with data entry and excel
Work within interdisciplinary settings
Experience with the pediatric population and families
Familiarity with multi-site and off site clinic work
Experience working directly with physicians
Experience within a setting with competing priorities and multiple demands
Experience with process development and improvement as well as independent problem solving skills
Travel to community sites
Transportation of patients in wheelchairs and on stretchers
Standing for extended periods
Detail orientation and demonstration of critical thinking
Computer literacy - Microsoft Office, Excel and Data Entry – essential
Keyboarding skills – 50wpm – essential
Current experience with Meditech, including registration, EMR, order entry and appointment scheduling required
Current experience in the processing of physicians orders




Demonstrated skill set in patient centered support and supporting a team with a variety of health care providers
Other:
Demonstrated commitment to customer service skills.
Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
Demonstrated ability to be flexible and adaptable to a changing work environment
Demonstrated ability to prioritize and function effectively in a busy environment
Demonstrated problem-solving ability and organizational skills
Demonstrated ability to work independently and collaboratively as part of a team.
Demonstrated ability to function in a multi-task environment
Demonstrated commitment to maintaining confidentiality
Demonstration of commitment to ongoing learning
Equity & Inclusion
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.
We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.
Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable prospect to demonstrate their knowledge, skills,



and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant’s needs are different.
We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at [email protected].
RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.
Equity & Inclusion
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.
We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.
To learn about how RVH is taking steps to create and sustain an equitable, inclusive, accessible and culturally-safe environment, please visit: https://www.rvh.on.ca/about-rvh/equity-inclusion/
Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant’s needs are different.
We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at [email protected].
RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.

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📌 Patient Service Clerk (Ontario)
🏢 Royal Victoria Regional Health Centre
📍 Ontario