Work Location & Compensation Work Location: Regina, Saskatchewan, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $43,900 - $58,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Aperçu du service: À TD Canada Trust, nous sommes le personnel de première ligne de la TD. Nous nous efforçons de bâtir des liens solides et approfondis avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux clients actuels et potentiels de la TD. En succursale, nous comprenons les besoins des clients et ciblons les occasions de promouvoir les produits et les services en dirigeant les clients vers les membres de l’équipe ou les partenaires internes appropriés, tout en assurant une expérience client positive. Joignez‑vous à TD Canada Trust, et pensez comme un client, agissez en propriétaire responsable, innovez pour atteindre nos buts et exécutez avec efficacité. Description du poste: Pouvez‑vous établir, créer et entretenir des liens intéressants avec nos clients? Aimez‑vous faire affaire avec les clients et les aider avec leurs besoins financiers? Nous recherchons un Associé, services bancaires personnels pour notre succursale, qui sera en mesure de diriger les clients vers le membre du personnel capable de répondre à leurs demandes financières et à leurs besoins bancaires, notamment en matière de nouveaux comptes, de conseils de placement et de solutions bancaires. Pensez‑vous avoir ce qu’il faut?
Typical Day Engage customers in day‑to‑day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non‑cash transactions; resolve critical issues and report non‑standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work workplace by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Fonctionnement typique Engager des conversations avec les clients sur les besoins relatifs aux conseils, sur les opérations bancaires courantes, les opérations avec service,



l’information sur les services numériques et la résolution de problèmes liés aux solutions bancaires
Comprendre les besoins des clients et les diriger vers la bonne personne qui leur offrira des solutions pertinentes, tout en faisant preuve de bon jugement pour les affaires confidentielles
Donner confiance aux clients à l’égard des nouvelles tendances en matière d’options bancaires numériques, en leur parlant des services bancaires mobiles, des guichets automatiques bancaires et des services bancaires en ligne
Appuyer le personnel de première ligne avec les opérations prévues, liées ou non à la trésorerie; résoudre les principaux problèmes et signaler les exceptions à la direction
Recommander des améliorations aux pratiques de travail, et aux opérations et processus de la succursale afin d’améliorer l’expérience client et d’atteindre l’excellence opérationnelle
Participer à l’utilisation précise et opportune des processus et procédures d’affaires
Veiller à ce que les documents préparés soient exacts, reflètent les intentions de l’entreprise et soient conformes aux règlements pertinents et au Code de conduite et d’éthique professionnelle de la TD
Contribuer à créer un milieu de travail positif et équitable en faisant valoir l’efficacité de l’équipe, en participant au rendement et au perfectionnement individuels, et en faisant part des connaissances du secteur pour atteindre un objectif commun
Job Requirements (English) High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post‑Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self‑starter who works independently in a dynamic work environment through robust administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can‑do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
Exigences du poste (Français) Diplôme d’études secondaires et/ou au moins une année d’expérience pertinente
Cours Fonds d’investissement au Canada (FIC) ou l’équivalent – dans les 90 jours suivant la date d’entrée en fonction
Diplôme d’études postsecondaires ou diplôme universitaire de premier cycle (dans un domaine connexe), un atout
Maîtrise de la suite MS Office (Word, Excel et Outlook),des logiciels de la succursale et d'Internet
Connaissance des solutions bancaires et des processus pour informer les clients
Esprit d’initiative et capacité à travailler dans un milieu de travail dynamique en toute autonomie, grâce à un très bon sens de l’organisation et à de solides compétences en administration, en planification et en gestion du temps
Influenceur dynamique, minutieux et efficace, avec une attitude positive pour la prise d’initiatives, le traitement de plusieurs tâches et la modification des priorités
Bon communicateur ayant des compétences reconnues en expérience client, qui peut efficacement établir un lien, verbalement ou par écrit, avec les clients et les équipes concernées de façon courtoise et efficace
Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills,



talent and creativity to foster deeper relationships, ensure disciplined execution and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package Total Rewards at TD includes a base salary, variable compensation and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development and reward and recognition programs.
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Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations and requirements.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language Requirement (Quebec only) Sans Objet
Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues and share a set of values that shape our culture and guide our behaviour. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Our Commitment to Diversity, Equity and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Helping to Make an Impact in Communities – TD Ready Commitment TD has a long‑standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi‑year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities and Better Health. It’s our goal to help support change, nurture progress and contribute to making the world a better more inclusive place for our customers, colleagues and communities.
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📌 Personal Banking Associate- CÉCS Job Fair – Talent Connections 2026 (Saskatchewan)
🏢 The Toronto-Dominion Bank (Canada)
📍 Saskatchewan